“CX or Customer Experience is not per say a new thing but we think there is still too much confusion surrounding the term and how it differs from UX. We’ve invited Søren Lybecker (https://www.linkedin.com/in/slybecker/) in to enlighten us on the matter. Søren is the co-founder of the Copenhagen based CX Club, he used to teach at DTU, currently teaches at AAU and is, in general, a sharp mind with a deep understanding of both UX and CX. Magnetix is our kind host,Bring a notebook, pen and loads of great questions.After the last event, please be more respectful regarding sign ups!”

Price: Free

Link: https://www.meetup.com/LTUX-CPH/events/248397699/