“We look at the new school of customer experience and explore: If you should add one additional touchpoint with your customers, what should it look like? To keep the fans you got and attract new ones. We examine companies that have revitalized their customer experiences, but stayed true to themselves. Add something meaningful through every single interaction and make them fall in love with you – once again.Among the speakersAnja Thrane: Client Director & Partner at Advice. Creates customer touchpoints together with big and small organisations such as Novo Nordisk and The Ministry of Foreign Affairs.”

Price: Free

Link: https://www.eventbrite.co.uk/e/you-think-you-know-your-customer-tickets-60813257089?aff=ebdssbdestsearch